Frequently Asked Questions

If this page doesn’t answer your question (or if you just want to connect) you can email me at HelloTessa.Creates@gmail.com

JEWELRY FAQ

Where do you source your materials?

I love to find my beads in thrift stores, vintage stores, and on Etsy. Once in a while I will be lucky enough to work with a bead or charm from a loved one or family member. I get my semi-precious gems and pearls from small shops and do my best to make sure they’re sustainably sourced. My rocks and beach glass are from Lake Champlain (though I am open to other beaches!) I have spent my whole life searching for beauty (and finding it) on the lake’s shores in Vermont. My findings come from small Etsy shops, Fire Mountain Gems, and Rio Grande.

What are your findings made of?

Currently I work with hypoallergenic stainless steel findings, though I hope to move to gold/gold-filled and sterling silver in the near future. All finding materials will be noted in product listings.

Do you take commissions?

Yes! You can find my commissions page here. I currently make custom necklaces, but will soon be expanding to earrings and bracelets! If you have something else in mind, feel free to email me with questions at HelloTessa.Creates@gmail.com.

SHIPPING FAQ

How do you ship?

I ship with USPS. If you need express shipping, there is an option for that.

Do you ship internationally?

I hope to, soon!

Where is Tessa Creates Located?

Everything is made by me in Brooklyn, NY!

Do you accept returns?

I do not accept returns or offer refunds. However, if there is an issue I’d like to work with you on that issue! So please feel free to email me at HelloTessa.Creates@gmail.com.